RS786 Privacy Policy – How We Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") applies to all personal data collected and processed by rs786 ("we", "us", "our") through the rs786 website and mobile platform located at rs786.ws ("the Platform"). It governs how we handle the personal information of all registered and unregistered users, with particular relevance to our Pakistani player base.

Rs786 is committed to handling your personal data responsibly, transparently and in accordance with sound data protection principles. We collect only what we genuinely need, use it only for the purposes stated in this Policy, and protect it with appropriate technical and organisational security measures.

By registering an account on rs786, making a deposit or using any feature of the Platform, you confirm that you have read this Policy and accept the data practices it describes. If you do not accept this Policy, you should not use the rs786 Platform.

This Policy should be read together with the rs786 Terms and Conditions, available at /terms-conditions, and our Responsible Gaming policy at /responsible-gaming.

2. Data We Collect

Rs786 collects personal data through different channels and at different points in your use of the Platform. The categories of data we collect are described below.

2.1 Account Registration Data

When you register an rs786 account, we collect: your full name, date of birth, Pakistani mobile number, email address (if provided), account password (stored in hashed form — never as plain text) and preferred language.

2.2 Identity Verification Data (KYC)

Where identity verification is required — for example, before processing a withdrawal above a certain threshold — rs786 may request: a copy of your CNIC (Computerised National Identity Card), proof of address, or confirmation of ownership of your payment method. This data is processed solely for verification purposes and stored securely.

2.3 Transaction Data

Rs786 records all financial transactions associated with your account, including: deposit amounts and timestamps, withdrawal requests and outcomes, payment method identifiers (not full card numbers), bonus credits and wagering activity, and account balance history.

2.4 Gameplay Data

We record your gameplay activity on rs786, including: games played, bet amounts, game outcomes, session durations and responsible gaming tool usage. This data is used for account management, dispute resolution, responsible gaming monitoring and platform improvement.

2.5 Technical and Device Data

Rs786 automatically collects certain technical data when you access the Platform: IP address, device type and operating system, browser type and version, session duration, pages visited and navigation patterns, and cookie identifiers (see Section 8).

2.6 Communications Data

If you contact rs786 support via live chat or email, we retain records of those communications. This includes chat transcripts, email correspondence and any attachments you send. These records are used to resolve your issue and to improve our support quality.

3. How We Use Your Data

Rs786 uses your personal data only for legitimate, clearly defined purposes. The principal purposes for which we process your data are:

• Account management: Creating and maintaining your rs786 account, authenticating your identity when you log in, and managing your account settings and preferences.
• Payment processing: Processing deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard. Transaction data is necessary to operate these services.
• Identity verification: Completing KYC verification as required before processing withdrawals or where regulatory requirements apply.
• Responsible gaming: Monitoring account activity for signs of problem gaming, enforcing deposit and loss limits you have set, and managing self-exclusion requests.
• Security and fraud prevention: Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, money laundering and other prohibited conduct described in the rs786 Terms and Conditions.
• Customer support: Responding to your enquiries, resolving disputes and providing assistance through live chat and email.
• Legal compliance: Meeting our obligations under applicable laws, including financial record-keeping requirements.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how the Platform is used and improve the player experience. This analysis never identifies individual players.
• Marketing communications: Sending promotional offers, VIP Club updates and platform announcements to players who have not opted out of marketing communications. You can opt out at any time via your account settings.

Rs786 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review.

4. Legal Basis for Processing

Rs786 processes your personal data on the following legal bases:

• Contract performance: Most of our data processing is necessary to perform the contract between you and rs786 — namely, to operate your account, process your payments and deliver the gaming services you have registered to use.
• Legitimate interests: We process some data — particularly device and usage data — based on our legitimate interests in maintaining platform security, preventing fraud and improving the service, where these interests are not overridden by your privacy rights.
• Legal obligation: We are required by applicable financial regulations to retain certain transaction records and identity verification documents for defined periods. Processing for this purpose is non-optional.
• Consent: Marketing communications are sent based on your consent, which you can withdraw at any time. Cookie categories beyond strictly necessary functional cookies are also consent-based.

5. Sharing Your Data

Rs786 does not sell, rent or trade your personal data to any third party. We share your data only in the following limited and necessary circumstances:

5.1 Payment Processors

To process deposits and withdrawals, rs786 shares the minimum necessary transaction data with our payment processing partners — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks and Visa/Mastercard acquiring banks. These partners process your data only as directed by rs786 and are bound by strict confidentiality and security obligations.

5.2 Identity Verification Services

Where KYC verification is required, rs786 may share identity document data with accredited identity verification service providers for the purpose of confirming your identity. These providers are contractually prohibited from using your data for any purpose other than the verification service.

5.3 Legal and Regulatory Authorities

Rs786 may disclose personal data to law enforcement agencies, regulatory authorities or other public bodies where we are legally required to do so, or where disclosure is necessary to prevent serious harm or criminal activity. We disclose only what is strictly required and will notify you where legally permitted to do so.

5.4 Fraud Prevention Networks

Rs786 participates in industry fraud prevention networks. Account identifiers (not full personal profiles) may be checked against shared fraud databases to detect known fraudulent actors. This processing is based on our legitimate interest in maintaining Platform integrity.

6. Data Retention

Rs786 retains your personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any legal obligations that require longer retention. Our standard retention periods are shown in the table in Section 2 of this Policy.

When your rs786 account is closed — whether by you or by rs786 — we retain certain data for the periods required by financial record-keeping obligations (typically seven years for transaction records) and for the period during which a legal dispute could reasonably be brought. After these periods expire, your data is securely deleted or anonymised.

Anonymised, aggregated data — from which no individual can be identified — may be retained indefinitely for statistical and platform improvement purposes. This data carries no privacy risk as it cannot be linked back to you.

If you submit a data deletion request (see Section 11), rs786 will delete all data that we are not legally required to retain, within 30 days of the request.

7. Data Security

Rs786 takes data security seriously and implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our security measures include:

• TLS encryption for all data transmitted between your device and the rs786 Platform.
• Encryption at rest for all sensitive data stored in our systems, including identity documents and financial records.
• Password hashing — your rs786 account password is never stored in plain text, only as a cryptographic hash.
• Access controls — your personal data is accessible only to rs786 personnel with a genuine operational need, under strict access logging.
• Regular security testing of Platform infrastructure and application code.
• Fraud monitoring systems that detect suspicious access patterns and alert the security team.
• Two-factor authentication availability on rs786 accounts for added player-side security.

No data transmission over the internet or storage system can be guaranteed completely secure. However, rs786 applies industry-standard best practices to minimise risk and responds promptly to any identified security incidents.

If you become aware of any actual or suspected security incident involving your rs786 account or personal data, please contact us immediately at support@rs786.ws.

8. Cookies & Tracking Technologies

Rs786 uses cookies and similar technologies to operate the Platform, remember your preferences and understand how the Platform is used. This section explains what cookies we use and how you can control them.

8.1 Strictly Necessary Cookies Always Active

These cookies are essential for the Platform to function. They enable you to log in, maintain your session, remember your language preference and operate the secure payment flow. Strictly necessary cookies cannot be disabled without breaking Platform functionality.

8.2 Functional Cookies

Functional cookies remember your preferences — for example, which game category you last viewed, your preferred table limits or your UI display settings. These are set on the basis of your consent and can be disabled, though doing so may affect your experience.

8.3 Analytics Cookies

Rs786 uses anonymised analytics to understand how the Platform is used — which pages are visited most, where players encounter difficulties and how session patterns vary. Analytics data is aggregated and cannot identify you individually. These cookies operate on the basis of your consent.

8.4 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies or receive a notification before a cookie is set. Note that disabling strictly necessary cookies will prevent you from accessing your rs786 account. Third-party cookies from payment processors may be set as part of the payment flow — these are governed by the respective processors' privacy policies.

9. Payment Data

Rs786 processes all player transactions in Pakistani Rupees (PKR) through the following channels: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard. Payment data is handled with particular care given its sensitive nature.

9.1 What Payment Data We Hold

Rs786 stores payment method identifiers — for example, the last four digits of a card number, a mobile wallet account reference or a bank account number suffix — to enable future transactions and verify that withdrawals are directed to the same method used for deposits. We do not store full card numbers, card security codes (CVV/CVC) or full bank account numbers.

9.2 Payment Data Security

All payment processing is handled through PCI-DSS compliant payment gateway infrastructure. Rs786 does not directly handle raw card data — this is tokenised by the payment gateway before reaching our systems. Your Easypaisa and JazzCash transaction credentials are processed directly by those platforms' secure APIs.

9.3 Payment Matching Policy

Rs786 enforces a strict payment matching policy: withdrawals are processed only to the same payment account used for deposits. This policy protects players against fraud and money laundering and is a standard industry safeguard. If you need to withdraw to a different payment method, contact rs786 support and expect an additional verification process.

10. Minors and Data Protection

Rs786 is strictly an adult gaming platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration requirement and we apply age verification procedures when processing withdrawals.

If rs786 discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. Any balance in an account found to belong to a minor will be handled in accordance with applicable law.

Parents and guardians who believe a minor has registered on rs786 should contact support@rs786.ws immediately. Rs786 will respond to all such reports within 24 hours.

We encourage parents and guardians to use parental control software on devices that may be accessed by minors, and to monitor account activity on shared devices. Rs786 can provide information on available parental control tools upon request.

11. Your Rights Over Your Personal Data

As an rs786 player, you have clear rights over your personal data. Rs786 respects and facilitates these rights. To exercise any of the rights below, contact support@rs786.ws with the subject line "Data Rights Request."

12. International Data Transfers

Rs786 primarily stores and processes player data within its secure server infrastructure. Some data may be processed by our third-party service providers — for example, identity verification services or payment gateway providers — whose systems may be located outside Pakistan.

Where data is transferred internationally, rs786 ensures that appropriate safeguards are in place. This includes requiring contractual data protection commitments from all international service providers and selecting providers that maintain security certifications appropriate to the sensitivity of the data they process.

Rs786 does not transfer personal data to countries or organisations that do not provide an adequate level of data protection. If you have questions about where specific categories of your data are processed, contact support@rs786.ws.

13. Changes to This Privacy Policy

Rs786 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or Platform features. When we make material changes — meaning changes that significantly affect how we collect or use your personal data — we will notify registered players by email and display a prominent notice on the Platform at least 7 days before the changes take effect.

Minor clarifications and corrections that do not change the substance of the Policy may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Continuing to use rs786 after a revised Privacy Policy takes effect constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you should close your account and submit a data deletion request before the effective date.

Previous versions of this Privacy Policy are available on request by contacting support@rs786.ws.

14. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how rs786 has handled your personal data, please contact us through the following channels:

• Email (Data Rights and Privacy): support@rs786.ws — use the subject line "Privacy Enquiry" or "Data Rights Request" for faster routing.
• Live Chat: Available in your rs786 account dashboard 24/7 after login.
• Responsible Gaming related data: Visit our Responsible Gaming page for requests related to self-exclusion and responsible gaming data.

Rs786 aims to acknowledge all privacy-related enquiries within 24 hours and resolve them within 30 days. Complex data access or deletion requests may take up to 30 days — we will keep you updated on progress if this is the case.